Traces the history of IKEA's response to a TV report that its Indian carpet suppliers were using child labor. Describes IKEA's growth, including the importance of a sourcing strategy based on its close relationships with suppliers in developing countries. Details the development of IKEA's strong culture and values that include a commitment "to create a better everyday life for many people." Describes how, in response to regulatory and public pressure, IKEA developed a set of environmental policies that grew to encompass a relationship with Greenpeace and WWF on forest management and conservation. Then, in 1994, Marianne Barner, a newly appointed IKEA product manager, is surprised by a Swedish television documentary on the use of child labor by Indian carpet suppliers, including some that supply IKEA's rugs. She immediately implements a strict policy that provides for contract cancellation if any IKEA supplier uses child labor. Then Barner is confronted by a German TV producer who advises her that he is about to broadcast an investigative program documenting the use of child labor in one of the company's major suppliers. How should she react to the crisis? How should the company deal with the ongoing issue of child labor in the supply chain?
To grapple with decisions and implementable action around complex strategic and ethical issues in an international context; to highlight the complexities of managing outsourcing to suppliers in developing countries; and to examine the role of MNE-NGO partnerships as agents of social enterprise.
Human resource management;
Case Study Solutions Write My assignment for money Write my Internship report Write my Research Essay Proof Reading Do my Homework Special Discounts for Students Exercise Solutions Write my Thesis Paper MBA Case Studies Matlab Assignments Financial Statement Analysis Economics Assignment Management Case Studies Solution Best Assignment Writing Company Webwork Assignments Blog Posts Harvard Case Studies Solutions Write my Personal Statement Application Essay